Frequently Asked Questions

Get answers to your most asked questions

Five people sitting together on a park bench beneath a large tree, with one person using a wheelchair.
Six people posing together in festive clothing, including Christmas sweaters and a Santa hat, against a light green patterned background.

When are you open?

We run year round, Monday to Friday from 8:30 am to 3:30pm with the exception of statutory holidays. We are closed the first week of July, last two weeks of August as well as for two weeks between Christmas and New Year’s.

When can I attend?

Client’s may register for the specific days of the week that they would like, depending on availability. Some clients come 1 day a week, others come for all 5. These days are allocated upon registration for example, if you want to come 2 days per week, and choose Tuesday & Thursday, those become your days to attend. Please contact the office to discuss your schedule and the openings we currently have available.

Do I have to be from Burlington to attend?

No. We currently serve clients from Hamilton, Milton, and Oakville. There is no geographical limitation for registration.

What are the benefits?

There are too many to list – come for a tour and explore for yourself!

To name a few, we offer:

  • small group sizes
  • opportunities to cultivate social skills and life-skills knowledge
  • structure routine with professional staff in a maximum 4:1 ratio
  • opportunities to meet new friends and develop deep relationships
  • great variety in creative themes and exciting opportunities
  • community participation

Is there a fee?

Yes. Monthly flat rates, based on number of days enrolled, are payable the 1st session of each month. We accept cheques, Interac, Visa, Mastercard or American Express.

These fees are effective as of September 1st, 2024.